What is ISO Certification?

Not everyone knows ISO certification. Some individuals still have some untangled doubts about ISO certification and why does my business need ISO certification? Through this article, we take you deeply to understand what is ISO certification and how certifying to ISO benefit an organization.

ISO Certification - What is it?

This is a globally recognized certification to declare an organization’s effective involvement in developing the management system, manufacturing process, and services. It is an identity to establish the company’s responsibility to meet customer requirements consistently.

ISO Certification is a process of verifying a management system and manufacturing process has all the requirements for standardization. This certification not only promotes the management system performance but also gives confidence to the customers to trust in your operational process and delivery of services. Certifying to ISO gives you the opportunity to take your business from the national to the international market.

Customers always look for high-quality products which provide robust performance and long-lasting services. ISO is a certification mark that proves product quality and its durability. This makes the ISO certified products/businesses are the number one choice of the customers and clients.

ISO standards - the perfect road map for promoting management system

ISO (International Organization for Standardization) is an independent, non-governmental organization for developing standards to support business in quality, safety, environmental, and so on. These international standards are proposed by experts from the speck department to drive betterment in the overall performance of the organization. These are most-widely used standards which help address the unexpected challenges that occur in your business processes and systems.

ISO standards are carefully structured to promote your business with better regulation and best practices. These standards help consumers to have confidence in your product quality and safety. Irrespective of the size, type or product or service a company provides, the ISO standards are applicable to all business sectors that wish to reduce costs, increase productivity, and access new markets.

ISO Certification process

Achieving ISO Certification is not a simple task. It requires lots of effort to meet the applicable standard requirements. The organization should implement all the specifications in the ISO criteria to obtain this recognized certification from a third-party certification body.

The following are the process required to attain the ISO certification.

Scope of the certification

Before contacting the certification body, the organization should decide the specific ISO standard that helps to improve your management system. You need to buy a copy of the standard and learn the requirements to implement the management system and operational process effectively. Also, make sure the team who is in charge of promoting the standard has thorough knowledge about your organization’s process as well as the scope of the certification.

Gap analysis

After developing the required specifications in the process, products, and services, conduct a gap analysis to evaluate the documents and operational process whether they meet the applicable standard requirements. This helps you find the gaps and flaws in the implementation process and allows you to rectify them before the real audit.

Achievement of certification

Call the ISO certification body to know more about the audit procedure specific to your organization. Make sure you have verified the technical documents and internal audit reports to avoid the non-conformities. This also helps reduce the audit duration while conducting the original audit. Basically, the certification audit includes 2 stages: stage 1 audit (which is also called readiness audit) and stage 2 audit (effectiveness audit). The certification body will issue the certification after confirming the effective implementation of the management system.

ISO does not involve in providing certification or conformity assessments. It is done by a third party certification body which is certified by the accreditation body to provide ISO management system certification.

Is ISO Certification important?

The answer is no. Achieving the ISO certification is not a mandatory task for all the organizations. But in some industries, the ISO certification may be required by law. Although it is not compulsory to obtain this certification, it helps you gain betterment in the quality of products, processes, and services and also improves the customers’ loyalty, stakeholders’ confidence, and more.

Whatever the size, type, or the products or services they provide, the ISO certification standards are suitable for all organizations from the manufacturing industries, construction companies, and food business organizations to banks, hospitals, educational institutions, etc.

How does an organization benefit by acquiring the ISO Certification?

You may wonder how this certification helps to promote the overall performance of my business. Here are some of the advantages of obtaining the ISO certification.

· Consistent improvement in the quality of products and services

· Enhanced customer confidence

· Better relationship with stakeholders/clients

· Improved credibility, traceability as well as profitability

· Well-developed internal management system

· Reduced cost and wastes

· Can access new business markets

· Increased business opportunities

· Enhanced reputation

· International recognition and more.

What is the difference between accreditation body and certification body?

Accreditation Body (AB):

This is an independent organization which confirms the ability of the certification body in providing the management system certification and product certification. It establishes the quality services, competence, and independence of the certification body. But, accreditation bodies do not perform certification.

Certification body (CB):

The certification body assesses and verifies the organizations’ products, processes, management system whether they meet the requirements of desired certification. It issues certificate for the organization which completely implemented the specific requirements of ISO standard.


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